The Fun Stuff 

How will they know it’s from me? Can I send a card?

Every gift you send includes a message card with your personal message. This is one of our favorite things at Bite Society. Once you select a basket, personalize your message and take your pick from our wide selection of card designs. We’ll make sure that bad boy gets written and included with your gift. Don’t forget to sign it! (If it’s anonymous from a secret admirer, let us know.) 

Do you make all of your own products?

We used to be caterers - majority or our items are recipes straight from our very own kitchen. After A LOT of tasting, we’ve also sourced some pretty tasty morsels from some other snack makers that pass the test to include in some of our baskets. 

Do you have options to accommodate dietary needs?

Yes, we have a Very Vegan basket and all products included are… vegan. We also have gluten free and dairy free products available. More options coming soon! 

Can I use one of your tattoo designs for my own tattoo design?

Yes, but only if you post a photo and tag us on social media… no matter where that tattoo is placed!

What do I do with my packaging once I devour my bites without mercy?

Reuse and recycle! Most Bite Society packaging can be recycled (jars, boxes. Checkur local recycling guidelines. For those badass baskets and tins, they’re meant to be reused around the house. Plant an herb garden using our tins, pack a picnic, tote groceries or organize your closet with our baskets – the list is endless! However you reuse your packaging, we want to see! Snap a picture and tag us or DM us on Instagram (@hellobitesociety) with the photo.

Are you really a small, women-owned, LBGTQ-led company?

Hell yes we are!

My company needs corporate gifts for our employees, business partners or clients – can you help (with a few, dozens or hundreds)?

We can absolutely help you and would love to chat more. Email customersupport@hellobitesociety.com or call 206-487-6249.

 

The Not-as-Fun-Stuff

I need an update on shipping, how do I get this?

Check your email. Once your order is shipped, you will automatically receive an email with the shipping tracking number.

Do you offer in-store pickup?

You bet. If you’re local to the Seattle area, once you finish your shopping, type in your area code to estimate shipping in the shopping cart and select the “Pickup in Store” option before proceeding to checkout. In-store pickup is free with an added bonus of meeting us in person (safely, with social distancing!). 

Do you ship to multiple addresses in one order?

Absolutely. Click “ship to multiple addresses” after you initiate the checkout process. For large orders (20+ gifts) shipping to multiple locations, please contact customersupport@hellobitesociety.com or 206-487-6249 for assistance.

Do you offer express shipping?

We sure do. Once you enter in your shipping location details in your cart, you'll see the FedEx Express options available depending on the delivery address. Express orders that require immediate shipment must be placed by noon (12:00pm PT) Monday through Friday to process the same day. Orders placed after 12:00pm PT will ship the next business day. Express orders placed on Saturday or Sunday will ship on the next business day. FedEx express shipping will not deliver to a PO Box. The recipient's primary street address must be provided.

When will my order be delivered?

Your order will ship from Seattle, WA, zip code 98109. When your order ships, you'll receive a shipping confirmation email with a FedEx tracking link included.

For orders placed with standard shipping, please allow 2-7 business days for your gift to arrive at its destination. Transit time is dependent on the distance between our Seattle, WA warehouse and the delivery address.

For FedEx Express shipments, orders should be expected in 2 days. FedEx Overnight shipping is also available. 

In the event of bad weather, natural disasters, and other uncontrollable events that may affect FedEx shipping services, your shipment may be delayed. We do our best to make sure your shipment delivers on time but once it leaves our warehouse, we send it with all the luck we can with our shipping carrier. Sorry, we're not responsible for carrier delays or lost or stolen items. 

Who sent me this gift? 

A gift card is included with every gift. If the sender hasn’t included a name and you need help identifying who sent your gift, please contact customersupport@hellobitesociety.com or call 206-487-6249 for assistance. We’ll quickly out your secret admirer.